REFUND POLICY

At [our Store Name], customer satisfaction is important to us. If you're not fully satisfied with your purchase, we're here to help.

1. Returns
We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 5–10 business days.

3. Exchanges
We only replace items if they are defective or damaged upon arrival. To request an exchange, please contact us at support@[ourstorename].com with your order number and a photo of the item.

4. Non-Refundable Items
The following items are not eligible for refund:

Gift cards

Sale or clearance items

Custom or personalized products

5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

6. How to Start a Return
To initiate a return or refund request, please contact our support team at support@[ourstorename].com with your order number and reason for return.